Mobile App
This collection includes smartphone application guides and FAQs.
By Jeff and 5 others6 authors26 articles
- Caregiver App UpdatesHow to update the Caregiver App and when
- Pending Sync for Offline Clock in/outPending Sync for Offline Clock in/out from Caregiver Mobile app
- Caregiver & Agency App WebinarA live webinar recorded for people to reference at their convenience.
- Agency User Admin App
- Mobile App: Documenting Tasks
- Add a video as an attachment from the Caregiver mobile appUpload a short video from the Caregiver Mobile App
- SMS Number Not Displayed in Mobile AppIf Agency has not opted for any SMS service, then caregivers will not see the SMS number in their App.
- GPS Location SettingsHow to activate your iOS or Android GPS location settings to allow the Caresmartz360 app to capture location details
- Change to SpanishHow to change the language in Mobile app.
- Clock out happening on the wrong days
- Mobile Device Cache ClearHow to clear the cache on your mobile device
- Caregiver Mobile AppA video for agency users and caregivers to learn how to navigate in the CS360 caregiver mobile app
- Caregiver unable to mark tasks complete
- Enable “Location Services” on Android
- Enable locations for iPhoneIt is mandatory to enable location to clock-in/clock-out
- Caregiver message “User is not within the range defined by the agency”.
- Ability to update longitude and latitude of client’s location by dropping the pin on the map or manual update
- Minimum System Requirements - Caregiver AppMinimum requirements to effectively run the caregiver app
- Caregiver App: Unauthorized User Error
- Caregiver App Error: User is Not Available
- Caregiver App - Offline ModeCaresmartz360 offers some functionality when your caregivers don't have mobile data or wifi
- Clock in/Clock out - Not Within Range FixUsing GPS Distance Report to fix Clock in/clock out of range issues
- Caregiver App OverviewCaregiver Onboarding and Login Process in CareSmartz360+
- Caregiver App VideoDemonstration of using the CareSamrtz360+
- Caregiver Mobile AppTake a tour of the Caregiver Mobile App
- Caregiver Mobile App Adoption & Training Strategies for Successful Clock-In/OutTraining your Caregivers to use the app and do their own troubleshooting is an important step to success using Caresmartz360.