CareSmartz360 admin users can access the Open API by following a clear sequence of authentication and authorization steps, ensuring secure connectivity with CareSmartz360’s digital resources.
Accessing the Open API
To begin, navigate to the CareSmartz360 Customer API portal by entering this URL in your browser: https://customerapi.caresmartz360.com.
Authentication and Token Retrieval
Select the POST API for authorization/login endpoint and click Try it out.
Enter your admin username, admin password, and Agency ID into the request body fields provided for login.
Click Execute to submit your credentials and retrieve your authentication token.
Authorizing Your Session
Copy the authentication token generated after successful login.
Click the Authorize button in the API portal.
Paste the token into the authorization prompt, ensuring you prepend it with the word “bearer” (e.g.,
bearer <your_token_here>).
Next Steps
Once authorized, your session will be active and you can begin interacting with all available CareSmartz360 Open API endpoints as required for your agency workflows.
Quick Reference Steps
Use the POST API login (“Try it out”)
Enter admin credentials and Agency ID
Execute and copy the auth token
Authorize with “bearer <token>”
Start accessing Open API resources
Please find the Open API document containing the list of all API calls. - Open API
For further support or troubleshooting, contact CareSmartz360 technical support.