1
The client will receive an email from the Caresmartz360 Portal.
2
Click on the email with the subject line: "Client Portal User Credentials."
3
Within the email, there is the username, a temporary password and a link to the client portal. Copy the temporary password and click on the link to be redirected to the portal login page to set up your credentials.
4
5
Click the "Temporary Password" field and paste or type in your temporary password from the email.
6
Click the "New Password" field and type in a new password that is easy for you to remember but hard for someone else to guess.
7
Confirm your new password
8
Select from the security questions.
9
Enter your secret answer. This will be asked if you need a password reset.
10
Click Update.
