In the LMS Administration Portal>Site Administration>Manage Courses and Certifications
Click on the hyperlink of the course name
When the course opens, click on “Enrolled users” in the box on the right side of the page
In the new window, click on the “Enrol users” button
A box will open that has all your caregivers and agency employees.Click on the “Enrol” button for each person who needs to complete the course
After you have selected all the people, click on “Finish enrolling users” at the bottom of the page.
Some (or all) of my Caregivers/Employees are missing from the listing in LMS, what do I do?
When adding new employees to your Caresmartz360 portal, it can take some time for the profiles to migrate over to the LMS.
If you need to have them appear right away, there is a workaround you can use.
Navigate to the Admin Settings (you will need the appropriate permissions to access them)
Under User Management, click Caregivers.
n.b. while you can add caregivers from this view, it is strongly recommended that you don't. Use the Add Caregiver workflow for best results.
Navigate to the caregiver(s) in the list that you need to push to the LMS. Click the edit icon next to their name.
Ensure there is an email address on file and click Update.
The caregiver should now appear in the LMS list for course assignment.